Privacy Policy

Effective Date: 01/01/2025

Last Updated: 06/13/2025

At Avadine, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, and communications.


1. Information We Collect

We may collect the following types of information:
  • Contact information: name, email address, phone number, company name.
  • Communication preferences.
  • Form Submissions: inquiries, support requests, downloads, and demos.
  • Technical data: IP address, browser type, and device data (via cookies and analytics tools).

2. How We Use Your Information

We use your personal information:
  • To respond to inquiries and provide requested products or services.
  • To manage your account and communication preferences.
  • To send updates about Avadine products, services, events, or industry content (with your consent).
  • To improve our website and service offerings.
  • To comply with legal or contractual obligations.

3. SMS Communication

If you opt in to receive SMS messages, we may send you texts related to your inquiry or interest in our services.
  • Message frequency varies.
  • Message and data rates may apply.
  • You can opt out at any time by replying STOP, or reply HELP for assistance.
  • We do not share your mobile information with third parties or affiliates for marketing purposes.
  • SMS opt-in data and consent will not be shared or sold.

4. Legal Bases for Processing (for California and international users)

We process personal data based on:
  • Your consent.
  • Legitimate interest in providing services, improving user experience, and communicating relevant updates.
  • Contractual necessity to deliver requested services or content.
  • We do not share your mobile information with third parties or affiliates for marketing purposes.
  • Compliance with legal obligations.

5. Your Rights and Choices

You have the right to:
  • Access, update, or delete your personal data.
  • Change your communication preferences.
  • Opt out of marketing communications at any time by clicking unsubscribe in an email or replying STOP to an SMS.
  • Request a copy of your data or ask us to stop processing it.
To exercise your rights, contact us at support@avadine.com.

6. Data Retention

We retain your personal data only as long as needed for the purposes outlined in this policy, or as required by law.

7. Data Security

We implement industry-standard measures to protect your data, including encryption, access controls, and secure data storage practices.

8. Sharing of Information

We do not sell or rent your personal information. We may share your data with trusted service providers (e.g., CRM platforms, email/SMS tools) who support our operations under confidentiality agreements.

9. Third-Party Services and Cookies

We may use cookies, Google Analytics, HubSpot, and other tools to improve our site and services. You can control cookie preferences in your browser.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions about this policy or your personal data, please contact:
Avadine
support@avadine.com